Privacy Policy

1. Introduction

Welcome to aris.insanidean.id (the “Website”), owned and operated by aris.insanidean.id (referred to as “we,” “us,” or “our”). We are deeply committed to protecting the privacy of our visitors and clients. This comprehensive Privacy Policy outlines the types of information we collect, how it is gathered, utilized, maintained, disclosed, and safeguarded when you engage with our website and services related to home exterior design, renovation, and maintenance.

By accessing or using aris.insanidean.id, you signify your understanding and acceptance of the terms outlined in this Privacy Policy. Should you disagree with any part of this policy, please refrain from using our Website or services. We encourage you to read this policy carefully to understand our practices regarding your information and how we will treat it. Our dedication extends to ensuring that your experience on our platform, whether you’re exploring design ideas, requesting a quote, or managing a project, is secure and respectful of your personal data.

2. Definitions

To ensure clarity, the following terms used in this Privacy Policy have specific meanings:

“Personal Data” refers to any information relating to an identified or identifiable natural person (“Data Subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. For a Home Exterior niche, this often includes your name, address, email, phone number, and any specific details related to your property or exterior project that could identify you.
“Non-Personal Data” refers to information that cannot be used to identify you personally, such as aggregated data, anonymized data, or statistical data.
“Processing” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
“Data Controller” is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. For the purpose of this Privacy Policy, we are the Data Controller of your Personal Data.
“Data Processor” (or “Service Provider”) means any natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
“Cookies” are small files placed on your computer, tablet, or mobile device by a website when you visit it. They contain details of your browsing history on that website and have many uses, such as remembering your preferences or tracking website visits.
“Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
“Website” refers to aris.insanidean.id, accessible from https://aris.insanidean.id/.
“You” refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you, particularly those related to your home exterior needs.

3.1. Personal Data You Provide Directly

When you interact with our Website or services, you may provide us with Personal Data. This includes, but is not limited to:

Contact Information: Your full name, email address, postal address (for site visits, project estimations, or service delivery), and telephone number. This is crucial for communication regarding your home exterior projects.
Property Information: Details about your home, such as its type (single-family, multi-family), age, current exterior materials (siding, roofing, windows), specific features you wish to modify or add (e.g., deck, patio, fence, landscaping elements), and any pre-existing conditions that might affect a home exterior project.
Project Specifics & Preferences: Information about your home exterior project requirements, including desired services (e.g., siding replacement, roof repair, window installation, landscaping design), preferred materials, colors, styles, design preferences, budget range, preferred timeline for project completion, and any special requests or considerations.
Visual Data: You may upload or send us photographs or videos of your current home exterior, specific areas you want to improve, or inspiration images. This data is invaluable for understanding your vision and providing accurate estimates and designs.
Correspondence: Records of your communications with us through email, online forms, chat, or phone calls, including any questions, feedback, or requests for information.
Account Information: If you create an account on our Website (if applicable), we collect your username and password.

3.2. Data Collected Automatically

As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions, and patterns. This information helps us improve our Website and deliver a more personalized service. This automatically collected data may include:

Usage Details: Information about your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Device Information: Details about your computer and internet connection, including your Internet Protocol (IP) address, operating system, browser type, device type, unique device identifiers, and mobile network information.
Browsing Behavior: Referring/exit pages, clickstream data, pages viewed, time spent on pages, search queries, and information about your interaction with the Website’s content and features (e.g., which exterior design galleries you visit most, what types of services you click on). This helps us understand what content is most relevant to users interested in home exterior services.
Date and Time Stamps: The date and time of your visit and interaction with our Website.

3.3. Information from Other Sources

In some instances, we may receive information about you from third parties. This could include:

Social Media: If you interact with us on social media platforms (e.g., through likes, comments, shares, direct messages), we may collect information about those interactions consistent with your settings on those platforms.
Publicly Available Information: We might access publicly available information (e.g., property records) to enhance our understanding of your project requirements, especially when providing quotes that require knowledge of property specifics such as dimensions or historical data, always done for legitimate business purposes and in compliance with applicable laws.
Partners and Affiliates: We may receive information from business partners or affiliates, such as lead generation services, who collect your information and have obtained your consent to share it with businesses like ours for service inquiries.

4. How We Collect Your Information

The methods we use for collecting your information are varied and designed to facilitate our services effectively:

Directly from You: This is the primary method of collection, occurring when you fill out forms on our Website (e.g., “Request a Quote” forms, contact forms, consultation booking forms), register for an account (if applicable), subscribe to our newsletter, interact with our online chat, send us emails, or communicate with us over the phone regarding your home exterior project.
Through Automated Technologies: As you navigate our Website, we utilize various technologies to automatically collect data. These include:
- Cookies: Small data files stored on your device that help us recognize you, remember your preferences, and track your activity (explained in detail in Section 6).
- Web Beacons (Pixel Tags): Tiny graphics (sometimes known as “clear GIFs” or “tracking pixels”) with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies.
- Server Logs: Records of activities stored on our web host’s servers, capturing information like IP addresses, browser types, and access times.
From Third Parties: We may receive information from third-party services as described in Section 3.3, always ensuring that such data sharing is legitimate and compliant with privacy regulations.

5. How We Use Your Information

We use the information we collect for various purposes, all aimed at providing high-quality home exterior services and improving your experience with aris.insanidean.id:

To Provide and Maintain Our Service: This includes processing your requests for quotes, scheduling consultations, managing your home exterior projects, and ensuring all services are delivered efficiently and effectively. For example, using your address to plan a site visit for an exterior assessment.
To Personalize Your Experience: We may use your information to present content, service offerings, and advertising tailored to your specific interests in home exterior design and renovation, such as showcasing relevant material options or design styles based on your browsing history.
To Communicate with You: This covers sending you updates about your project, responding to your inquiries, providing customer support, sending administrative notices, and communicating about promotions, offers, and news related to our home exterior services, provided you have opted in.
For Marketing and Promotional Purposes: With your consent, we may send you newsletters, promotional materials, and information about new services or special offers that we believe may be of interest to you, such as seasonal exterior maintenance tips or new product lines.
To Improve Our Website and Services: We analyze usage patterns and feedback to enhance the functionality, performance, and user-friendliness of our Website and to develop new and improved home exterior solutions. This includes understanding which design galleries are most popular or which service pages generate the most interest.
For Security and Fraud Prevention: We use your data to maintain the safety and security of our Website, services, and users, including detecting, preventing, and addressing fraud, abuse, and other malicious activities.
For Analytics and Research: To understand how our Website is used, to track trends, and to analyze the effectiveness of our marketing campaigns. This often involves using aggregated and anonymized data to gain insights into user behavior.
To Fulfill Legal Obligations: We may use your information to comply with applicable laws, regulations, legal processes, and governmental requests, such as maintaining business records for tax purposes or responding to lawful subpoenas.
For Business Operations: To manage our business, including accounting, auditing, billing, and order fulfillment related to your home exterior projects.

6. Legal Basis for Processing Your Information (Applicable under GDPR/UK GDPR)

For users residing in the European Economic Area (EEA) or the UK, we rely on the following legal bases to process your Personal Data:

Consent: When you explicitly give us consent to process your Personal Data for a specific purpose, such as subscribing to our newsletter or uploading project photos. You have the right to withdraw your consent at any time.
Performance of a Contract: We process your data when it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into such a contract. This applies to providing service quotes, scheduling appointments, or managing your home exterior project.
Legitimate Interests: We may process your data where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Examples include improving our services, ensuring website security, or conducting anonymous analytics to better understand our audience interested in home exterior solutions. We always weigh our legitimate interests against your rights and freedoms.
Legal Obligation: We may process your data when it is necessary for compliance with a legal obligation to which we are subject, such as maintaining business records for tax or auditing purposes.
Vital Interests: In rare circumstances, we may process your data where it is necessary to protect your vital interests or those of another natural person (e.g., in a life-threatening emergency).

7. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are small data files that are placed on your device (computer, tablet, or mobile phone) as you browse.

7.1. Types of Cookies We Use:

Strictly Necessary Cookies: These cookies are essential for our Website to function correctly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms (e.g., ‘request a quote’ forms). Without these cookies, services like adding items to a cart for a hypothetical exterior product store or accessing secure areas cannot be provided.
Performance Cookies (Analytics Cookies): These cookies collect information about how visitors use our Website, such as which pages are visited most often, the time spent on each page, and if users encounter error messages. They help us understand and improve the performance of our Website, particularly how users engage with our home exterior content and services. We often use third-party analytics services like Google Analytics for this purpose.
Functionality Cookies: These cookies allow our Website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features. For instance, if you’ve previously specified interest in a particular type of siding, these cookies could help us remember that preference. They may also be used to provide services you have requested, like watching a video about exterior remodeling.
Targeting / Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited our Website and this information may be shared with other organizations, such as advertisers.

7.2. Third-Party Cookies:

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These include:

Google Analytics: A web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data may be shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.
Social Media Plugins: If our Website integrates with social media platforms (e.g., Facebook, Instagram, Pinterest for home exterior ideas), these platforms may place cookies to enable functionality such as sharing content or tracking your interactions with their buttons.

7.3. Your Choices Regarding Cookies:

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of our Website or services. Each browser is different, so head to your browser’s “help” menu to learn how to change your cookie preferences.

8. Disclosure of Your Information

We may share your Personal Data with third parties under specific circumstances and always with your privacy as a priority.

Service Providers: We may engage trusted third-party service providers and partners to facilitate our services, perform website-related services, or assist us in analyzing how our website and home exterior services are used. These partners may include, but are not limited to, website hosting providers, data analytics providers (like Google Analytics), customer relationship management (CRM) systems, email marketing platforms, payment processors (if online payments are enabled), and potentially specialized contractors or designers directly involved in proposed or active client projects, strictly under confidentiality obligations and always with respect to your privacy.
Business Transfers: If aris.insanidean.id is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation (e.g., subpoena, court order).
- Protect and defend the rights or property of aris.insanidean.id.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect against legal liability.
With Your Consent: We may disclose your Personal Data for any other purpose with your explicit consent. For example, if you agree to have your project photos used in our portfolio with your property details anonymized.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
Third-Party Marketing Partners: With your consent, we may share certain information with third-party marketing partners to offer you relevant products or services. You will always have the option to opt-out of such sharing.

We do not sell your Personal Data to third parties for their independent marketing or business purposes without your explicit consent.

9. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, taking into account the type of data, the purpose for which it was collected, and our legal obligations.

Service Delivery: For data related to active home exterior projects, we retain it for the duration of the project and for a reasonable period thereafter to address any follow-up service, warranty claims, or record-keeping requirements.
Communication & Marketing: If you have subscribed to our newsletter, we will retain your email address until you unsubscribe.
Legal & Regulatory: We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies). This includes financial records, which must be kept for specific periods.
Analytics: Usage Data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
User Accounts: If you create an account, we retain your account information as long as the account is active or needed to provide you services.

When your Personal Data is no longer required for these purposes, we will securely delete or anonymize it.

10. Data Security

The security of your Personal Data is paramount to us. We implement a variety of robust security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: We use Secure Socket Layer (SSL) technology to encrypt data during transmission between your browser and our Website.
Access Controls: Access to your Personal Data is restricted to authorized employees, contractors, and service providers who need the data to perform their job functions. All such individuals are bound by strict confidentiality obligations.
Physical Security: Our hosting providers ensure physical security measures to protect the servers where your data is stored.
Regular Audits and Monitoring: We regularly review our security practices and systems to identify and address potential vulnerabilities.
Malware Scanning: Our systems are regularly scanned for malware and other threats.
Employee Training: Our staff receives training on data protection and privacy best practices to ensure they understand their responsibilities in handling Personal Data.
Backup Procedures: We maintain appropriate backup procedures to prevent data loss.

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. You also play a role in protecting your information by using strong, unique passwords for any accounts and keeping them confidential.

11. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have various rights regarding your Personal Data.

11.1. For Users in the European Economic Area (EEA) and the UK (under GDPR/UK GDPR):

You have the following rights concerning your Personal Data:

The Right to Access (Article 15): You have the right to request copies of your Personal Data. We may charge you a small fee for this service.
The Right to Rectification (Article 16): You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The Right to Erasure (Right to Be Forgotten) (Article 17): You have the right to request that we erase your Personal Data, under certain conditions (e.g., when it is no longer necessary for the purposes for which it was collected).
The Right to Restrict Processing (Article 18): You have the right to request that we restrict the processing of your Personal Data, under certain conditions (e.g., if you contest the accuracy of the data).
The Right to Object to Processing (Article 21): You have the right to object to our processing of your Personal Data, under certain conditions (e.g., for direct marketing purposes).
The Right to Data Portability (Article 20): You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Rights in Relation to Automated Decision Making and Profiling (Article 22): You have the right not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless it is necessary for entering into or performance of a contract, authorized by law, or based on your explicit consent. We generally do not engage in such automated decision-making.
The Right to Withdraw Consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

11.2. For California Residents (under CCPA/CPRA):

If you are a California resident, you have specific rights regarding your Personal Information:

Right to Know: You have the right to request that we disclose to you the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which we collected it, the purposes for collecting it, the categories of third parties with whom we share it, and the categories of Personal Information that we have shared or sold.
Right to Delete: You have the right to request the deletion of your Personal Information collected by us, subject to certain exceptions.
Right to Opt-Out of Sale or Sharing: California law defines “sale” broadly. While we do not “sell” your Personal Data in the traditional sense for monetary benefit, the CCPA/CPRA’s definition of “sharing” might extend to certain types of third-party cookie usage for cross-context behavioral advertising. You have the right to opt-out of the “sale” or “sharing” of your Personal Information.
Right to Correct: You have the right to request the correction of inaccurate Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information.
Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information (including categories like precise geolocation, racial/ethnic origin, religious/philosophical beliefs, etc.) to only what is necessary to provide the goods or services requested. We do not generally collect sensitive personal information for the “Home Exterior” niche, but if we ever did, we would respect this right.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

11.3. Exercising Your Rights:

To exercise any of these rights, please contact us at [email protected]. We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We will endeavor to respond to your request within one month (or as required by applicable law).

12. International Data Transfers

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Indonesia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Indonesia and process it there.

By submitting your Personal Data, you agree to that transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. This may involve using standard contractual clauses approved by the European Commission, relying on adequacy decisions, or obtaining your explicit consent for transfers when no other legal basis applies.

13. Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. This Privacy Policy applies solely to information collected by our Website.

14. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us at [email protected]. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers immediately.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If the changes are substantial, we may provide a more prominent notice (e.g., by email notification or a prominent banner on our Website) to ensure you are well informed. Your continued use of the Website after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

16. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you would like to exercise any of your data protection rights, please do not hesitate to contact us:

Email: [email protected]
Website: https://aris.insanidean.id/

We are committed to resolving any complaints about our collection or use of your Personal Data. If you feel that our processing of your Personal Data infringes data protection laws, you also have the right to lodge a complaint with a competent supervisory authority.